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10. February 2021Alt FineCom Finishing-eCommerce-Logistics GmbH, headquartered in Plattling, deepens its partnership with the Roqqio Group. As specialists in eCommerce logistics and cloud-based omnichannel software, the partners are digitizing entire supply chains for fashion & lifestyle with a quickly installed complete solution.
(Plattling/Ludwigsburg) Even in normal times, sales through multiple channels is a challenge. Under the pressure of the lockdown, many retailers started with isolated solutions in omnichannel. The combined software and logistics offering from the cooperation partners connects almost every shop and cash register system via cloud directly with warehousing and shipping, including returns, through over eight standardized interfaces.
Consolidation of Information
The Roqqio cloud solution consolidates all information from order management to payment as a central system. Finecom accesses this directly with its warehouse system for storage and shipping, including returns processing. All parties involved, including customers, have quick and easy access to relevant information at every stage of the process. The partnership arose from collaboration for a client in the leisure sector with around 140,000 items in omnichannel sales. The solution is suitable for small shop operators as well as large retailers. Finecom and Roqqio are expanding their partnership in the fashion & lifestyle sector. “Customers expect omnichannel. They try on in-store and have items delivered later, or they buy online and return goods in-store. Many retailers do not realize how easily they can connect their cash register or shop systems to logistics through suitable interfaces. We implement this quickly and transparently together with Roqqio,” comments Franz S. Alt, Managing Director of Finecom, on the partnership with Roqqio.
About Alt FineCom Finishing-eCommerce-Logistics GmbH
Alt FineCom Finishing-eCommerce-Logistics GmbH is a logistics service provider for contract logistics and fulfillment. Founded in 1991, the company employs 300 staff and operates on 80,000 m² of logistics space at its headquarters in Plattling and additional logistics centers in Aschaffenburg and Gelsenkirchen. Its clients primarily come from industries with high-quality lifestyle products such as clothing, shoes, accessories, and cosmetics. A particular expertise is returns management in online retail, including preparation with a focus on textiles. The roots of FineCom go back three generations to a company founded in 1954 as a laundry service based in Heilbronn.
About ROQQIO Commerce Cloud GmbH
Based in Ludwigsburg, ROQQIO Commerce Cloud GmbH is part of the Hamburg-based ROQQIO Group, founded in 2004. As a digital commerce solution provider, the company connects cross-channel commerce for medium-sized brands, manufacturers, and retailers from online shops to brick-and-mortar retail and catalog shipping to call centers. Photo: © Finecomwww.finecomlogistics.comwww.roqqiocloud.com
